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Additional Skills

• Provide basic information to clients and the public
• Maintain work records and logs

Specific Skills

• Schedule and confirm appointments
• Record and relay information
• Obtain and process information required to provide services
• Greet people and direct them to contacts or service areas
• Answer telephone and relay telephone calls and messages
• Operate switchboard or telephone system

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal Suitability

• Effective interpersonal skills
• Flexibility
• Team player
• Excellent oral communication
• Excellent written communication
• Reliability
• Organized