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Job Responsibilities : technical support supervisor

Salary : $26.92 an hour

Company : ONE SOLUTION CONSULTANCY SERVICES

Location : Remote

Specific Skills

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties

Work Conditions and Physical Capabilities

  • Work under pressure
  • Attention to detail
  • Tight deadlines

Computer and Technology Knowledge

  • Internet
  • Device drivers
  • Networking hardware
  • Desktop applications

Personal Suitability

  • Effective interpersonal skills
  • Accurate
  • Team player
  • Excellent oral communication
  • Client focus
  • Organized

Click Here : Apply Now

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