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Job Responsibilities : Technical Operations Support Specialist – REMOTE POSITION

Salary : 17 per hour

Company : Trupanion

Location : Remote

Key Responsibilities Include:

  • ┬áProvide exemplary customer service using audience-appropriate information through various methods, including live chat
  • Create a knowledge base with a goal of making users more efficient and self-sufficient over time
  • Collaborate with product owners to address impactful issues in future releases

Skills, Knowledge & Abilities:

  • Proven ability in functional QA/UAT operations
  • Strong organizational and project management skills with experience maintaining multiple projects with competing priorities in a calm and efficient manner
  • Self-motivated, driven, passionate, and confident who works independently with minimal direction
  • Good communication, listening, and interpersonal skills

Benefits and Perks:

  • Bonus opportunities
  • Employer-paid extended health coverage for you and your family
  • Four weeks paid time off
  • Five week, paid, sabbatical after five years of employment
  • Restricted Stock Units
  • Open, casual, pet-friendly, and fun work environment
  • Employer-paid medical insurance for one pet (cat or dog)
  • Paid time off to volunteer at nonprofit organizations

Click Here : Apply Now

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