Customer Support Services Jobs Vacancy for Freshers Apply Now 2021

Job Responsibilities : Customer Care Representative (Contract)

Salary : 14 per hour

Company : UNFI

Location : Temporarily remoteCA

Educational requirements : High School

Job Responsebilities:

  • Acknowledges all orders.
  • Assumes responsibility for effectively performing miscellaneous customer care functions.
  • Review customer order deadline and deliveries to provide customer updates with current ETA’s.
  • Processes orders in a timely fashion, meeting all deadlines.
  • Supports decisions made by the manager that could affect productivity of the department.
  • Conducts customer surveys, sales for performance incentives (Spifs), and other call campaigns.
  • Provides superior customer care to support the company desired customer experience.
  • Coordinates with the Accounting Department regarding customer credit status.
  • Keeps management informed of area activities and of any significant problems.
  • Performs other job duties as required.

Skills/ Abilities:

  • Excellent communications skills, both verbal and written
  • Able to work in a fast paced environment
  • Able to work independently as well as part of a team
  • Pleasant phone manner
  • Flexible with the ability to adjust to change
  • Attention to detail
  • Ability to multi task to complete projects with multiple deadlines in an accurate and timely manner
  • Ability to type 40 wpm+
  • Baseline ability to 10-key by touch (industry standard minimum key strokes requirement)

Click Here : Apply Now

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