Customer Success Manager Jobs for Freshers Urgent Hiring Apply Now

Job Responsibilities : Junior Customer Success Manager

Salary : 17 per hour

Company : HiMama

Location : Remote

What You’ll Be Doing:

  • Managing the success of existing customers
  • Ensuring our customers have the right plan to achieve their goals
  • You will focus on increasing customers’ usage of the app
  • Working with Account Managers to achieve shared goals of or net retention
  • Working with product to ensure we are making decisions in the best interest of our users
  • Finding ways to improve process and cut down on customer issues
  • Recommending and implementing improvements to process to improve efficiency and customer outcomes
  • Ensuring the customer has an amazing HiMama experience!

What We’re Looking For:

  • Post-secondary education (or equivalent work experience)
  • Tech-savvy with the ability to navigate apps and software
  • Strong interpersonal and verbal communication skills
  • Active listening and problem-solving skills
  • Ability to be persuasive and inspire action in others
  • Not afraid to pick up the phone and speak to people
  • Ability to build relationships and connect with people quickly
  • Organized and able to manage a large volume of tasks independently
  • Ability to manage and deescalate difficult situations and conversations
  • Desire to make people successful and connect with people
  • Propensity to always want to learn and improve

Click Here : Apply Now

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