Job Responsibilities : Customer Support Coordinator
Salary : $45,000 – $50,000 a year
Company : Second Harvest
Location : RemoteCA
DATE: September 2021
DEPARTMENT: Food Rescue
REPORTS TO: Customer Support Manager
STATUS: Contract Full-Time (1-year contract, with possibility of extension)
SALARY: $45,000 – $50,000 Per Annum Plus Benefits
- Under the direction of the Customer Support Manager, operate the Second Harvest Food Rescue App technical Help Desk:
- Develop and send bulk communications to App users through Microsoft Dynamics 365 with the goal of increasing user engagement and retention.
- Manage and analyze large data sets, conducting regular data cleanup and system reviews.
- English and French bilingualism is required.
- For more information about Second Harvest, visit: www.secondharvest.ca