Customer Services Job -Support Coordinator (Part Time) Apply Now 2021

DATE: September 2021

DEPARTMENT: Food Rescue

REPORTS TO: Customer Support Manager

STATUS: Contract Full-Time (1-year contract, with possibility of extension)

SALARY: $45,000 – $50,000 Per Annum Plus Benefits

YOU WILL:

• Under the direction of the Customer Support Manager, operate the Second Harvest Food Rescue App technical Help Desk:
• Develop and send bulk communications to App users through Microsoft Dynamics 365 with the goal of increasing user engagement and retention.
• Manage and analyze large data sets, conducting regular data cleanup and system reviews.

YOU ARE:

• Customer-Focused:
• Communicative
• Technical
• Analytical
• Diligent
• English and French bilingualism is required.

• For more information about Second Harvest, visit: www.secondharvest.ca