Customer Service Representative Jobs | BPO Remote Jobs Vacancy Apply now

RESPONSIBILITIES:

• Respond to and qualify new leads according to an agreed market development strategy..
  
• Use customer and prospect contact activities tools and update relevant information.
  
• Attend training and to develop relevant knowledge, techniques and skills.
• Receives client service inquiries, investigates, responds and takes action where necessary
• Regularly provides feedback on the soundness and effectiveness of service provision and any associated concerns
• All other reasonable duties as assigned

QUALIFICATIONS:

• Over 2 years of similar experience.
• Must be billingual French/English
  
• Must be available days, evenings and weekends and statutory holidays
• Familiarity with community health care services is preferred
• Proven ability to acquire and transition opportunities to set benchmarks
• Amazing oral and written communications skills required
• Ability to identify and build sales funnels
• Adaptability and an ability to deal with uncertainty are required
• A team player with the ability to work independently is required
• Eager to self-learn and grow within the position process.