Job Responsibilities : Customer Service Representative – Permanent
Salary : $17 an hour
Company : Accenture
Location : RemoteCA
Educational requirements : High School
What would your day-to-day look like?
- Sense of achievement providing excellent customer service
- Fulfilling work satisfying customer expectations in a way that also complies with best practices
- Demonstrating empathy to customers concerns through multiple channels which may include email, webchat and telephony.
- Maintaining high customer satisfaction ratings and service level agreements.
- Technical experience, digital experience a plus
- Experience using social media
- Experience in working in a sales environment with sales targets or quotas
- Familiarity with online advertising products