Job Responsibilities : Customer Service Clerk
Salary : $30.95 an hour
Company : Serco North America
Location : RemoteCA
In this role, you will:
- Ensure all customer service duties are provided in a friendly and courteous manner.
- Receive work order requests and ensure work order system is accurately updated on a timely basis with all relevant work order details.
- Respond to all requests for service, including trouble calls and after hours call outs, vehicle and other requests for emergency assistance or service, and other requests as required and keep logs.
To be successful in this role, you will have:
- Post-secondary diploma in office administration, or an equivalent level of clerical or computer training.
- Demonstrated customer service focus, including two years’ experience in a customer service role.
- Ability to obtain and maintain Secret Level II security clearance is required