Customer Service Jobs , Call Center Agent at Home Apply Now

Business Equipment and Computer Applications

• MS Excel
• MS Windows
• MS Word
• Internet
• MS Outlook

Specific Skills

• Address customers’ complaints or concerns
• Access and process information
• Maintain records and statistics
• Answer inquiries and provide information to customers
• Receive and log complaints

Work Conditions and Physical Capabilities

• Fast-paced environment
• Repetitive tasks
• Attention to detail
• Tight deadlines

Personal Suitability

• Effective interpersonal skills
• Team player
• Excellent oral communication
• Excellent written communication
• Client focus
• Reliability
• Organized
• Punctuality