Paypal Remote Jobs for Customer Service Specialist Work from Home Online Application Apply Now

Job Responsibilities : Bilingual Customer Service Specialist (English/Spanish) REMOTE

Salary : 15 per hour

Company : Hyperwallet

Location : RemoteCA

Educational requirements : High School

Key Responsibilities:

  • Provide excellent support via telephone, chat and email to our end-users and business partners.
  • Answer customer queries regarding our products & services, account sign up, online transactions and balance inquiries.
  • Research and resolve client inquiries verbally and in writing
  • Ensure accurate ticketing and documentation for each contact
  • Liaising with other departments within the organization to resolve complex customer inquires
  • Accurately interpret & explain transaction records
  • Assist with risk management and transaction trace requests.


Qualifications:

  • Education: High School is required, a business diploma is an asset
  • Fluent (oral & written) in English and Spanish
  • Experience: 2 years in telephone customer support or related service field
  • Having basic knowledge or experience with financial systems and terminology is an asset
  • Strong computer skills with the ability to type at least 40 words per minute (testing will be administered)
  • Friendly, professional, and outgoing personality
  • Proven ability to handle challenging customers in a professional manner
  • Experience with Internet, MS Word, Excel, and Outlook
  • Experience with databases, such as MS Access is an asset
  • Strong analytical and problem-solving skills
  • Organized and detail-oriented, with the ability to multi-task
  • Demonstrates initiative and desire to learn new tasks & systems
  • Ability to work both independently and as part of a team

Click Here : Apply Now

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