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Job Responsibilities: Sr. Engagement Manager

Salary : 18 per hour

Company : Amazon Web Services Canada, In

Location : Remote

Responsibilities

  • Collaborate with AWS field sales, pre-sales, training, and support teams to seek to understand our customers’ needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes.
  • Plan, organize, and manage all phases of the project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, project milestones, budgets and defining success criteria.
  • Manage engagement goals and lead teams to achieve customers’ business outcomes by managing issues, risks, decisions, dependencies, and action items.
  • Work with stakeholders and AWS sales teams to amend the contractual scope, financials, and expected timelines
  • Ability to take ownership, work under pressure, stay within budget, and meet deadlines
  • Hold internal and external teams accountable, redirect when needed, and manage customer expectations throughout engagements.
  • Works effectively in a dynamic environment with changing priorities and able to take proactive steps to ensure teams meet or exceed customer expectations.
  • Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments.

As a member of the AWS Professional Services team, you are joining a team that invests in your success by providing comprehensive learning and mentorship programs

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