Call Center Representative Online Work at Home Apply Now

Job Responsibilities : Call Center Representative

Salary : $40000 per year

Company : The Acquisition Group

Location : Remote CA

Key Responsibilities:

  • Promote TELUS home solutions and mobility solutions to residential customers via outbound calls, inbound calls, and referrals.
  • Offers excellence in post-sales support for TELUS products and services.
  • Provide exceptional customer care to our client’s customers.
  • Understand customer requirements and recommend/sell solutions that meet those needs.
  • Ensure excellent customer service by communicating with the internal team, and/or appropriately transfer to the responsible department when required.

Required Skills, Abilities, and Attributes:

  • Experience in a sales role and/or customer service environment
  • Motivated to meet personal and team sales goals
  • Able to pass a criminal background check and should be 18 years of age or more.
  • Able to deliver sales and service excellence by demonstrating tenacity, persuasiveness, and strong interpersonal skills
  • Passionate about outstanding customer service
  • You are able to analyze data, utilize problem-solving skills, and recommend solutions
  • Able to maintain a high level of performance under the pressure of time constraints and a fast-paced, changing environment
  • Call center experience is an asset
  • Knowledge of the Internet, Television, and Home Phone services that TELUS offers a plus
  • Familiarity with voice and data/IP products and services

Click Here : Apply Now

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