Job Responsibilities : Customer Support Specialist
Salary : 17 per hour
Company : Grammarly, Inc.
Location : Remote
We’re looking for someone who
- Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
- Wakes up in the morning wanting to provide exceptional service experience.
- Has excellent written and spoken English.
- Is a good communicator with strong critical thinking and problem-solving skills.
- Has strong reading comprehension and attention to detail.
- Has customer service experience and familiarity with tools like Zendesk, JIRA, etc. (This is not required but is a plus!)
- Has a background in business or humanities.
Support for you, professionally and personally
- Professional growth: We hire people we trust, and we give team members autonomy to do their best work. We also support professional development with training, coaching, and regular feedback.
- A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. We have a highly collaborative culture supported by our EAGER values.
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