Call Center Jobs 2021 – Apply Online Private Jobs Near Me for Freshers

Responsibilities:

• Provide Help Desk/Service Center style support, monitoring inbound technical support requests, calls, and tickets for all studio employees.
• Collaborate with other technology teams as needed to determine the best solution to challenges.
• Provide support for onboarding and tech training for new hires
• Basic support of some server & network equipment
• Basic support of A/V and media systems
• Maintain a flexible schedule including possible night or weekend work.

Basic Qualifications:

• Minimum 2 years experience with technical support or user support, preferably in a production setting.
• Working knowledge of Mac OS, iOS and Windows operating systems.
• Ability to diagnose, repair or replace computer system components (storage media/drives, graphics/GPU cards, memory modules, fans, etc)..
• Strong analytical problem solving skills.
• Excellent communication skills and a strong customer service orientation.
• Highly self-directed.Ability to lift heavy equipment, install, configure, and maintain desktop/laptop computers and mobile devices.