Amazon Jobs for Program Manager Work from Home Apply Now 2021

• 3+ years of experience working in a customer facing service delivery program management role
• Experience presenting to customers or internal teams
• Ability to clearly articulate technical concepts to a business audience
• Experience with MS Excel

Roles and Responsibilities

• Manage the intake process for all new Migration assessments
• Position and propose the inclusion of partners for an assessment, when applicable
• Provide high-level demonstrations & overviews of migration tools to outline options to internal and external customers
• Gather requirements from customers regarding desired outcomes of the assessment to ensure the appropriate tools and teams are included
• Ensure that an assessment is running smoothly and on time, following up to offer extra assistance when required
• Provide a single point of escalation for teams needing Migration assistance, or for high profile assessments
• Observe, measure, and provide quality control of the results being provided to customers from teams and partners in your region
• Aggregate customer feedback to drive product innovation
• Contributing to global or local initiatives to develop and share best practices to help scale the organization
• Working with remote teams worldwide