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Area of Specialization

• Reports and records
• Invoices
• Financial statements
• Correspondence
• Contracts

Specific Skills

• Type and proofread correspondence, forms and other documents
• Schedule and confirm appointments
• Greet people and direct them to contacts or service areas
• Determine and establish office procedures and routines
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems

Work Conditions and Physical Capabilities

• Fast-paced environment
• Repetitive tasks
• Attention to detail
• Tight deadlines

Personal Suitability

• Flexibility
• Accurate
• Team player
• Client focus
• Reliability
• Organized
• Ability to multitask